Term & Conditions
Please read the following terms and conditions carefully. These terms apply to all accommodation reservations made through online and offline channels at Cicada Luxury Resort Ubud.
1. Payment :
Payment must be made in cash or by credit card upon arrival.
Invoicing customers will be done according to a separate agreement.
We accept the following means of payment: Visa, MasterCard, bank cards, and cash payment.
The hotel reserves the right to charge the guest's credit card for the first night in order to confirm the reservation.
The hotel may also charge guests upon check-in.
2. Booking Details :
Every booking must be attended by registered guests and must adhere to the arrival and departure dates specified in the confirmation letter.
Cancellations and Non-Cancellable Reservations.
Guests with non-cancellable reservations will be liable for the full duration of their original booking.
3. Smoking Policy :
All hotel rooms are non-smoking rooms. However, designated smoking areas are available in certain spots. Guests who violate this policy will be responsible for compensating all costs incurred.
4. Guest Responsibility :
Guests are responsible for any costs incurred due to a breach of the general rules of conduct.
5. Pets :
Pets are not allowed on the premises.
6. Children Policy :
Children under 12 years old are not allowed to stay, unless accompanied by a parent or guardian who takes full responsibility for any potential incidents that may occur.
These terms and conditions are subject to change without prior notice. By making a reservation at Cicada Luxury Resort Ubud, you acknowledge and agree to abide by these terms and conditions.